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Clients Charter

 

CHARTER (SCOPE OF SUPPORT AND OPERATIONAL SUPPORT SERVICES)

1. TPU will provide support for teaching and research in the field of agriculture with service evaluation achievement scale no less than 4 out of 5.

2. TPU will provide services (decoration, Bukit Expo and Activities Horse Riding) achievement of customer satisfaction scale of not less than 4 out of 5.

3. TPU will ensure the quality of agricultural products sold are to meet customer needs and environment Sales Center in a comfortable and clean with service evaluation achievement scale no less than 4 out of 5.

4. TPU will provide instructional support farm practices with teachers and student ratio of 1:12.

5. TPU will give 100% support research in the field of agriculture as was agreed upon.

 

LAPORAN PENCAPAIAN PIAGAM PELANGGAN (SKOP SOKONGAN DAN OPERASI PERKHIDMATAN SOKONGAN)
 


Piagam Pelanggan TPU - Tahun 2015
  

Piagam Pelanggan TPU - Tahun 2016

Piagam Pelanggan TPU - Tahun 2017

 

Updated:: 15/10/2019 [shazry]

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UNIVERSITY AGRICULTURE PARK
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
+603 9769 7282
+603 9769 7285
C1573728534